Shipping policy
Absolutely — here's a professional and clear Shipping Policy template tailored for a dropshipping store. It's written to manage customer expectations, reduce support tickets, and handle international and standard delivery scenarios.
📦 Shipping Policy – Nurvani
Processing Time
All orders are processed within 1–5 business days after payment confirmation. You will receive a confirmation email with tracking details once your order has been shipped.
Estimated Shipping Times
| Region | Estimated Delivery Time |
|---|---|
| United States | 7–15 business days |
| Canada | 8–18 business days |
| United Kingdom | 6–14 business days |
| Australia | 8–20 business days |
| Rest of World | 10–25 business days |
Note: These are estimated timeframes. Actual delivery times may vary based on your location and carrier delays (especially during peak seasons or customs clearance).
Tracking Your Order
Once your order ships, you’ll receive a shipping confirmation email with a tracking number. Please allow 3–5 business days for the tracking information to update.
Shipping Fees
We offer free standard shipping on all orders over $[150].
Customs, Duties & Taxes
All international orders may be subject to customs fees, import taxes, or duties based on your country’s regulations. These charges are not included in the product price or shipping cost and are the customer’s responsibility.
Delayed or Lost Packages
If your order is delayed or seems stuck in transit for more than 30 business days, please contact us at [Your Support Email]. We’ll investigate and either reship or refund your order as needed.
Incorrect Shipping Address
Please ensure your shipping address is entered correctly. We are not responsible for orders shipped to incorrectly provided addresses.
Need Help?
If you have any questions about your shipment, feel free to reach out:
📧 [Your Support Email]
⏰ Response Time: Within 24–48 hours (Monday–Friday)
Let me know if you'd like this in a downloadable .docx format, or if you want it customized for a specific product category or return timeframe.